
Our 24-Hour Lockout Service: What We Actually Do When We Arrive
Calling a 24 hour emergency locksmith is stressful enough without wondering what happens next. When our technician pulls up, the first step is always identity and ownership verification — a driver's license matched to the address, a vehicle registration, or a lease agreement. This protects you as much as it protects the property. Only after that confirmation do we assess the lock itself: its brand, age, condition, and what method will preserve the hardware. For a standard door knob lock on a residential entry, non-destructive picking or shimming is almost always possible. For a high-security mortise lock — the kind installed in many older Whippany colonial homes and commercial storefronts — the process requires more precision and specialized tooling, which is exactly what our technicians carry on every van. We never guess at a method and we never force hardware unnecessarily.
Once the right approach is confirmed, we give you the exact quote. That figure accounts for the lock or vehicle type, the time of day, travel distance to your location, and whether any parts or replacement hardware are needed — for instance, if a mortise lock body has a broken cam or a car's door mechanism is damaged from a prior forced entry attempt. You approve the price, we do the work, and you are back inside. No surprises on the invoice.

